What are the delivery charges for orders from the Online Shop?

We are happy to offer $7 Flat Rate Expedited Shipping for the US and $25 flat rate for international orders.

Which payment methods are accepted in the Online Shop?

We strive to make this an easy purchase so you can get back to riding!

We accept all major credit cards, Paypal, Apple Pay, as well as payment through your Amazon account.

How long will delivery take?

Shipping is by USPS Priority and takes 2-3 business days for US deliveries and 6-10 business days for delivery outside of the US.

Do I receive an invoice for my order?

You will be emailed a receipt.  Thank you for your order!

What is the return policy?

What?  Are you sure you want to return the #bestinventionsincethesaddle?

We want our customers to be happy!  If you need to return your item, we will gladly refund the purchase price of any UNUSED item less a $30 restocking fee for unused Correct Connect systems or a $10 restocking fee for unused extra gloves.  Please send your unused product to: Correct Connect, LLC, 705 Jefferson River Road, Athens, GA 30607.

Is there any break-in needed?

Our reins do supple with use.  The reins are purposely substantial to allow for rider to purposely move hands from one position to another, but they will soften from the first day once used a few times.

Any Question ?

Please ask your questions, give your feedback and tell us about your Correct Connect experience.  We would also love to hear all about your horse.

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